Shipments: Shipments of merchandise, are always sent to postage paid with charge in invoice, whose amount is specified under the description of transport costs.

If the customer requires the shipment by any other means than the one established by Vedefora S.L. They will be sent to freight collect, which the client must pay to the transport company upon receipt of the goods.


Returns:The reasons that are detailed below will be the only reasons for which any return of the remitted items is accepted / rejected:

·         If the fabric chosen and indicated in the order, does not match the received item.

·         If the requested model does not correspond to the received model.

·         If the size does not correspond to the size requested in the order form.

·         If the requested color does not correspond to the received color, taking into account possible variations due to monitor distortion.

·         Only returns that have been sent to the customer within the previous 7 days and always with the prior authorization of Vedefora SL will be accepted. (Equality)

·         Only unused garments in good condition will be accepted.

·         Refunds that have been modified or adjusted will not be accepted.

·         Size problems will not be a reason for return (see size policy)

·         The return costs will not be refunded if they do not comply with the requirements indicated in this section and in no case without prior authorization to make the return.

·         To verify the error and authorize the return by Vedefora S.L. It will be necessary to send photographs to the email that clearly show the error / reason for the return.


Equality reserves the right to refuse the return, if it is considered that the order has been made and correctly and in accordance with the instructions of order of the client.